Thank you for providing us with feedback about your experiences at our place.  
We are always looking for ways to improve, and your honest, thoughtful comments help us do that. We can't thank you enough for taking the time.
Let's GO!
What day of the week were you here? *

Daytime or Evening? *

Have you been to Bagby Beer Company before? *

How did the facility look? *

1 = Terrible! Get it together!
2 = It was okay, some room for improvement
3 = Good, not great
4 = Very nice, welcoming and clean
5 = Perfect. Don't change a thing

Where did you settle? *

What did you think about your seating options?

Were you seated in a spot that fit your mood and needs?
1 = Not at all
2 = I guess so
3 = Perfect

How many people were in your group? *

How was your experience with our hospitality team? *

[you'll get a chance to elaborate later]
If you got your server or bartender's name, enter it here:

Was there any explanation about our food menu or beverage offerings? *

[you'll get a chance to elaborate later]

What about our food menu options: could you find something that suited your needs?

If you remember, what did you order to eat?

Did you like your food choice(s)?

What about our beverage menu options: could you find something that suited your needs? *

Did you like your beverage choice(s)?

If you remember, what did you order to drink?

Did the items you ordered come to your seat in a timely manner, and were they prepared and presented to your liking? *

Did your server, bartender, or any other member of the team follow up with you, to be sure you had everything you needed? *

Was the payment process prompt, accurate, and efficient?

What about the value of what you ordered: did you feel that the items were well-priced for the quality, presentation, and amount you were served? *

[you'll get a chance to elaborate later]
How likely are you to return to Bagby Beer Company? *

1 = Not at all
5 = Very

How likely are you to recommend Bagby Beer Company to others? *

1 = Not at all
5 = Very

Now's your chance to elaborate:
what did we do well to provide a great experience? *

Let us hear it:
What could we have done differently or better to enhance your experience at Bagby Beer? Any suggestions for menu items, either food or beverages? Anything else we should know? *

Let us know how we can improve to better suit your needs! We're grateful for your feedback!
Would you like to be contacted about your survey? *

If you still have your receipt, please provide your Order Number:

[normally at the top of your receipt, a 6-digit number]
If you'd like us to reach out, please provide your name:

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